The electric slide
Mostly, I think companies fail to see what can be done. The opportunities to reach very specific groups of people are so abundant that it seems silly not to embrace it. Simultaneously, erroneous material or speculation can spread like wildfire. But here's the catch that most companies don't realize. Not being engaged or involved actively does not mean it won't bite you in the ass. You just won't realize it until it's too late, and then you're farther behind the 8-ball.
I've seen company after company stick their head in the sand and try to 'wait it out' or ignore problems that spread online. This is just disaster. I equate it to them being the last kid to break down and buy a DVD player because they thought VHS would survive and DVD was a fringe market. Well the online world is today's DVD player. Don't get stuck with VHS.
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